distance-sales-agreement
Distance Sales Agreement
ARTICLE 1 - PARTIES
Seller: Élan Brut
Email: contactelanbrut@gmail.com
Buyer: The individual specified in the order form
ARTICLE 2 - SUBJECT
This agreement governs the rights and obligations of both parties regarding products purchased by the buyer through the Élan Brut website.
ARTICLE 3 - PRODUCT INFORMATION
The essential characteristics, price, and total payment amount including all taxes are displayed on the order page.
ARTICLE 4 - DELIVERY
Orders are dispatched within 1-3 business days following payment confirmation. Delivery takes 2-4 business days.
ARTICLE 5 - RIGHT OF WITHDRAWAL
The buyer may exercise the right of withdrawal within 14 days of delivery without providing any reason. Withdrawal must be communicated via email to contactelanbrut@gmail.com Upon return of the product, the full amount will be refunded within 5-7 business days.
ARTICLE 6 - EXCEPTIONS TO RIGHT OF WITHDRAWAL
Items that have been worn, washed, or had their tags removed are not eligible for return.
ARTICLE 7 - DISPUTES
In case of disputes, Turkish Consumer Arbitration Committees and Consumer Courts hold jurisdiction.